The Social Paradigm of Claims Management

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چکیده

Today’s claims management processes face challenges of inconsistent data, an ever-increasing number of channels and, perhaps most important, inflexible systems. By executing structured processes on an enterprise application and tapping supporting processes with the help of social software, claims management can be enhanced by reducing hidden costs, increasing operational efficiency and building a knowledge repository that informs continuous improvement to the end-to-end claims management process.

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تاریخ انتشار 2014